Legal & Policy | Carve WW.

Legal Notice

(Specified Commercial Transactions Act)

Seller

Komoto

Representative

Komoto

Address

2-6-16 Sumiyoshi Honmachi, Higashinada-ku, Kobe, Hyogo 658-0051, Japan

Phone Number

+81-90-1339-5967

(Available: Weekdays 9:00 AM – 8:00 PM JST)

Email Address

carveww@gmail.com

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Product Prices

All prices are listed on each product page and include shipping.

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Additional Fees

No additional charges apply.

All displayed prices include shipping.

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Payment Methods

Credit Card
Convenience Store Payment
Bank Transfer
Paidy

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Payment Timing

Credit Card: Payment is processed at the time of order
Bank Transfer: Please complete payment within 3 days of placing your order

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Shipping

Orders will be shipped within 5 days after payment confirmation.

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Returns and Exchanges

Due to the nature of our products, we do not accept returns or refunds in principle.

However, exceptions apply only in the following cases:

The product is clearly defective
The product received differs from the order

If applicable, please contact us within 3 days of receiving the item.

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Return Shipping Costs

Defective or incorrect items: Covered by us
All other cases: Not accepted

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Carve WW (hereinafter referred to as “the Brand”) recognizes the importance of personal information and is committed to its proper handling and protection as follows:

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1. Collection of Personal Information

We may collect the following personal information when you make a purchase or inquiry:

Name
Address
Phone number
Email address
Payment information

(Credit card information is securely handled by the payment service provider and is not stored by the Brand)

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2. Purpose of Use

Collected personal information will be used for:

Shipping products and related communication
Responding to inquiries
Analyzing data to improve our services
Sending important notices

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3. Provision to Third Parties

We will not provide personal information to third parties except in the following cases:

When required by law
When necessary to protect life, body, or property
When necessary for business operations (e.g., shipping companies, payment processors)

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4. Management of Personal Information

We take appropriate security measures to prevent leakage, loss, or alteration of personal data.

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5. Disclosure, Correction, and Deletion

Customers may request disclosure, correction, or deletion of their personal information by contacting us.

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6. Cookies

Our website may use cookies to improve user experience and analyze site usage.

You can disable cookies through your browser settings.

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7. Changes to This Policy

This policy may be updated without prior notice.

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8. Contact

Carve WW

Email: carveww@gmail.com

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These Terms of Service (hereinafter referred to as “Terms”) set forth the conditions for using the online shop operated by Carve WW (hereinafter referred to as “the Brand”).

By using this website, you agree to these Terms.

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Article 1 (Applicability)

These Terms apply to all relationships between customers and the Brand regarding the use of this website.

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Article 2 (Prohibited Actions)

Users must not engage in the following:

Violations of laws or public order and morals
Unauthorized access or attempts thereof
Actions that interfere with the operation of the website
Actions that cause disadvantage to other users or third parties
Bulk purchases for resale or any other activity deemed inappropriate by the Brand

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Article 3 (Formation of Contract)

A sales contract is deemed concluded when the Brand accepts the order.

Orders may be canceled in the following cases:

Incomplete or incorrect information
Out of stock
Orders deemed fraudulent

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Article 4 (Payment Methods and Timing)

Payment shall be made using the methods specified on the website.

Payment timing depends on each payment method.

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Article 5 (Delivery)

Shipping timing shall follow the information stated in the Legal Notice.

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Article 6 (Returns and Exchanges)

Conditions for returns and exchanges shall follow the Legal Notice.

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Article 7 (Disclaimer)

The Brand shall not be liable for any damages arising from the use of the website, except in cases of willful misconduct or gross negligence.

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Article 8 (Changes / Suspension of Services)

The Brand may change or suspend the website without prior notice.

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Article 9 (Copyright)

All content on this website (images, text, design, etc.) is the property of the Brand.

Unauthorized reproduction or use is prohibited.

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Article 10 (Changes to Terms)

The Brand may revise these Terms without prior notice.

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Article 11 (Governing Law and Jurisdiction)

These Terms shall be governed by Japanese law.

Any disputes shall be subject to the exclusive jurisdiction of the Kobe District Court.